Citizens Financial Group, Inc.
Regional bank holding company headquartered in Providence, Rhode Island, operating the Citizens Bank brand across the Northeast, Mid-Atlantic, and national commercial markets.
Company Type
public
Founded
1828
Headquarters
Providence, Rhode Island, USA
Stock
New York Stock Exchange: CFG
Revenue
Approximately $7.5 billion (FY2025 net interest plus noninterest income)
Employees
Approximately 17,300
Primary Market
United States
About Citizens Financial Group, Inc.
What does Citizens Financial Group own?
Citizens owns Citizens Bank, N.A., conducting retail, commercial, and private banking through a national-bank charter, plus capital markets and wealth operations.
Is Citizens publicly traded?
Yes. It trades on the NYSE under ticker CFG.
Is Citizens the same as First Citizens?
No. Citizens Financial Group (CFG) is a different company from First Citizens BancShares, the North Carolina bank that bought Silicon Valley Bank's assets.
Who is the CEO of Citizens?
Kelly Coffey became CEO in 2025, succeeding Bruce Van Saun, who remains chairman.
How much revenue does Citizens generate?
Approximately $7.5 billion in annual net interest plus noninterest income.
Where is Citizens headquartered?
Providence, Rhode Island, USA.
History of Citizens Financial Group, Inc.
The bank traces to 1828, when the Rhode Island legislature chartered High Street Bank in Providence, making it one of the oldest continuously operating banks in the country.
It grew regionally as Citizens Bank before the Royal Bank of Scotland acquired it in 1988, using it as the base for a US retail network that swelled through the 2000s through acquisitions including Charter One and Mellon Financial's regional banking.
The 2008 crisis broke the model: RBS, nationalized by the UK government, was forced to divest, launching the 2014 IPO that returned Citizens to public ownership under Van Saun.
The independent Citizens consolidated through the late 2010s and 2020s with the Investors Bancorp, HSBC branch, and JMP acquisitions, building from a Northeast retail bank into a national commercial and private-banking franchise.
Citizens Financial Group, Inc. Sustainability & Ethics
The bank publishes ESG reporting on community investment, climate risk, and workforce practices, including community development lending under CRA obligations.
Controversy, Regulation & Public Scrutiny
Overdraft and fee practices: Like most large retail banks, it has faced periodic CFPB scrutiny and litigation over account fees and overdraft practices.
Overdraft settlement: A $50 million settlement resolved a 2019 CFPB action over credit card and overdraft practices, part of its regulatory record.
Brands Owned by Citizens Financial Group, Inc.
Citizens Financial Group, Inc. owns 1 brand in our database. Explore the ownership tree below — click categories to expand and see individual brands.
Citizens Financial Group, Inc.
public · Founded 1828 · Providence, Rhode Island, USA
1
brands
Stock Information
Citizens Financial Group, Inc. Ownership: Pros & Cons
Advantages
- +Strong Northeast deposit franchise
- +National commercial and capital markets diversification
- +Private banking growth through JMP platform
- +Scale sufficient for technology investment
- +Solid capital and dividend history
Considerations
- -Net interest margin sensitivity to rate cycles
- -Northeast market competition is intense
- -Commercial real estate exposure typical of regional banks
- -Leadership transition through 2025 CEO change
- -Regulatory burden of $200-plus billion asset size
Frequently Asked Questions About Citizens Financial Group, Inc.
What does Citizens Financial Group own?
Citizens owns Citizens Bank, N.A., conducting retail, commercial, and private banking through a national-bank charter, plus capital markets and wealth operations.
Is Citizens publicly traded?
Yes. It trades on the NYSE under ticker CFG.
Is Citizens the same as First Citizens?
No. Citizens Financial Group (CFG) is a different company from First Citizens BancShares, the North Carolina bank that bought Silicon Valley Bank's assets.
Who is the CEO of Citizens?
Kelly Coffey became CEO in 2025, succeeding Bruce Van Saun, who remains chairman.
How much revenue does Citizens generate?
Approximately $7.5 billion in annual net interest plus noninterest income.
Where is Citizens headquartered?
Providence, Rhode Island, USA.
Sources & Further Reading
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