Chewy, Inc.

Who owns Chewy?
Chewy is an independent public company (NYSE: CHWY) owned by its shareholders. PetSmart acquired it in 2017 and its private equity owners exited through post-IPO share sales.

Is Chewy owned by Amazon or PetSmart?
No. It was acquired by PetSmart in 2017 but has been an independent public company since its 2019 IPO. It is not part of Amazon.

What is Chewy's Autoship?
A subscription program that schedules repeat deliveries of pet supplies at a discount, generating roughly 84% of company sales.

Does Chewy have private label brands?
Yes. Frisco, American Journey, and Tylee's are its principal owned brands, spanning supplies and food.

Where is Chewy headquartered?
Plantation, Florida, with fulfillment centers across the United States.

Ryan Cohen and Michael Day founded Chewy in 2011 in Dania Beach, Florida, originally under the name MrChewy, with a thesis that pet owners would migrate online for heavy, repeat-purchase goods like food and litter. Early investors including Volition Capital and T. Rowe Price funded national fulfillment expansion.

The company's customer service became its signature: handwritten holiday cards, surprise pet portraits, flowers sent when a pet dies. Those touches, plus 24/7 service, produced loyalty metrics rare in ecommerce.

In April 2017, PetSmart acquired Chewy for $3.35 billion, then the largest ecommerce acquisition in history, while letting it operate independently. Chewy went public on the NYSE in June 2019, and PetSmart's private equity owners, led by BC Partners, gradually sold down their stake through subsequent offerings, leaving Chewy broadly held by 2024-2025.

Ryan Cohen departed in 2018 and later became famous for his GameStop investment. Sumit Singh, a former Amazon and Dell executive who joined Chewy in 2017, became CEO in 2018 and has led the shift from growth-at-any-cost toward profitability, private label expansion, and the healthcare ecosystem.