iSpring Water Systems, LLC

What does iSpring Water Systems own?
The company owns the iSpring brand, its product designs, and the ispringfilter.com and 123filter.com sales channels. It operates as an independent LLC with no subsidiaries of note.

Is iSpring publicly traded?
No. iSpring Water Systems is a privately held LLC owned by Zhuangyong Chen. It does not trade on any stock exchange.

Who founded iSpring?
Zhuangyong Chen founded and owns iSpring Water Systems. The company was incorporated in Georgia in June 2007 in the Atlanta area.

Where is iSpring headquartered?
The company is based at 2480 Industrial Park Boulevard in Cumming, Georgia, part of the greater Atlanta metropolitan area.

How many brands does iSpring own?
iSpring is a single-brand company. All products sell under the iSpring name.

Who owns iSpring Water Systems?
Zhuangyong Chen owns the company. Pearl Cai serves as chief operating officer. There are no public outside investors.

Was iSpring involved in an FTC case?
Yes. In 2017 the FTC alleged unsubstantiated "Made in USA" claims. iSpring settled via consent order and now markets products as assembled in the USA from globally sourced parts.

iSpring Water Systems was incorporated in Georgia in June 2007 and began selling water filtration equipment under the iSpring name and through 123filter.com. The company started in Alpharetta, Georgia, in the Atlanta suburbs, at a moment when direct-to-consumer e-commerce was beginning to displace dealer and installer channels in residential water treatment.

The early product line concentrated on reverse osmosis systems and replacement filters sold online. The RCC7, a five-stage under-sink RO unit, became the company's anchor product, winning strong reviews on Amazon and building a base of repeat filter customers.

In 2017, the Federal Trade Commission charged iSpring with making unsubstantiated "Made in USA" claims in its marketing. The FTC complaint alleged the company advertised products as built in the USA when key components were imported. iSpring settled through a consent order that prohibited unqualified US-origin claims, and the company adjusted its marketing language to describe US assembly with globally sourced parts.

The company relocated its operations to Cumming, Georgia, expanding its facility at 2480 Industrial Park Boulevard. The product line broadened through the 2010s and 2020s to include whole-house systems, salt-free softeners using template-assisted crystallization, UV sterilization units, and commercial RO systems.

Through the 2020s, iSpring grew alongside the consumer shift toward permanent filtration over bottled water. Distribution deepened through Home Depot, Lowe's, Walmart marketplace, and Amazon, where iSpring systems consistently rank among category bestsellers. The company marked nearly two decades in business in 2026 and formalized its BBB accreditation that February.

In 2017, the Federal Trade Commission alleged that iSpring deceived consumers with "Made in USA" claims covering products whose key components were imported. The company settled via consent order without admitting wrongdoing, agreeing to stop unsubstantiated origin claims and to qualify "assembled in USA" language. iSpring has since marketed products as assembled in the United States using globally sourced components, consistent with the settlement terms.