Who Owns PECO Energy Company?

PECO operates under Exelon Corporation's sustainability framework. Exelon has committed to achieving net zero emissions by 2050. The company's sustainability goals include reducing greenhouse gas emissions from its operations and supporting the clean energy transition in the communities it serves.

PECO has invested in grid modernization to support the integration of renewable energy resources. The company's advanced metering infrastructure enables better energy management and supports distributed energy resources including rooftop solar. PECO offers interconnection services and net metering programs for residential and commercial solar installations.

PECO operates energy efficiency programs that help customers reduce energy consumption. These programs include rebates for energy-efficient appliances, weatherization assistance for low-income households, and commercial energy audits. The programs are funded through ratepayer charges approved by the Pennsylvania PUC.

PECO has invested in modernizing its natural gas infrastructure to reduce methane emissions. The company has a pipeline replacement program that targets aging cast iron and bare steel mains. This program improves safety and reduces fugitive methane emissions from the distribution system.

PECO does not carry independent sustainability certifications such as B Corp status or LEED certification. The company's environmental performance is regulated by the Pennsylvania Department of Environmental Protection and the federal Environmental Protection Agency.

PECO has faced scrutiny over service reliability during major storms. Severe weather events including hurricanes, winter storms, and thunderstorms cause widespread power outages in the company's service territory. PECO has invested in storm hardening and vegetation management to improve resilience. However, extreme weather events continue to challenge service reliability, and customer complaints about outage duration and communication are common during major storms.

PECO has faced opposition in rate cases before the Pennsylvania Public Utility Commission. Consumer advocacy groups have challenged PECO's rate proposals, arguing that costs for infrastructure investments should be borne by shareholders rather than customers. These rate cases are a standard part of regulated utility operations but generate public attention when rate increases are proposed.

Like all natural gas utilities, PECO faces scrutiny over pipeline safety and methane emissions. The company's pipeline replacement program addresses aging infrastructure, but environmental groups continue to monitor natural gas operations. PECO is required to report pipeline incidents to the Pipeline and Hazardous Materials Safety Administration (PHMSA).

PECO has faced pressure from environmental groups to accelerate the transition away from natural gas. Climate advocates argue that continued investment in natural gas infrastructure is inconsistent with Pennsylvania's clean energy goals. PECO maintains that natural gas remains essential for reliability and affordability during the transition to cleaner energy sources.

In 2025, PECO closed its Customer Solution Center in Philadelphia, ending in-person bill payment and customer service at its headquarters location. The closure drew some criticism from customers who preferred in-person service, particularly elderly and low-income customers. PECO stated that all services remain available through online tools, telephone, and alternative payment locations.