
IntouchCX, Inc. owns 1 brand in our database. Browse the complete portfolio of IntouchCX, Inc. subsidiaries and brands across various industries.
Company Type
private
Headquarters
Winnipeg, Manitoba, Canada
Brand Portfolio
1 brands
IntouchCX is majority owned by founders Greg and Jeff Fettes, with institutional investors Trilantic North America, Ontario Teachers' Pension Plan and Penfund holding stakes.
Yes. 24-7 Intouch rebranded to IntouchCX in November 2022 to reflect its evolution from a call center provider into a broader customer experience and AI services company.
IntouchCX is headquartered at 240 Kennedy Street in Winnipeg, Manitoba, Canada, where the company was founded.
Estimates range from about 30,000 to 35,000 employees as of 2026 across more than 20 campuses in 14 countries. Headcount peaked near 38,000 in 2023.
IntouchCX provides outsourced customer experience services including omnichannel support, content moderation, trust and safety, back-office processing and AI-powered analytics for consumer brands.
Mitul Kotecha serves as co-CEO of IntouchCX. Co-founder Greg Fettes is executive chairman, and Jeff Fettes sits on the board.
No competing brands found in the same categories. This could be because IntouchCX, Inc.operates in unique market segments or we're still building our competitor database.
IntouchCX, Inc. maintains a diverse portfolio of 1 brands across multiple industries. This comprehensive brand portfolio demonstrates the company's market presence and strategic business units.
For consumers and researchers interested in corporate ownership structures, understanding which brands are owned by IntouchCX, Inc.provides valuable insights into market dynamics, product relationships, and corporate strategy.