
Upside is owned by Upside Services Inc., a private Washington DC company founded in 2016 as GetUpside by former Google employees Alex Kinnier and Wayne Lin. It rebranded to Upside in 2022 and operates a cashback marketplace reaching 35 million consumers through its app and partner apps, with a 2022 valuation of $1.5 billion.
| Brand | Parent Company | Ownership Type |
|---|---|---|
| Upside | Upside Services Inc. | Product line |
GetUpside launched in 2016 in Washington DC, founded by Kinnier and Lin on the premise that brick-and-mortar retailers lacked the personalization tools that online commerce had developed. The original product focused narrowly on gas stations, offering consumers cashback per gallon and retailers a pay-for-performance customer acquisition channel funded from proven incremental sales.
The fuel-focused model gained traction through the late 2010s, expanding into convenience stores, groceries, and restaurants. Strategic partnerships extended reach beyond the app: integrations with Uber and Lyft let drivers earn fuel cashback inside apps they already used, and similar deals followed with Chime, Payfare, and other platforms. By 2021 the platform had enough scale to justify a broader identity.
In April 2022 GetUpside rebranded as Upside, reflecting expansion beyond fuel into the broader category of everyday purchases, and announced the $165 million Series D at a $1.5 billion valuation. The company committed 1 percent of revenue to sustainability initiatives tied to the fuel it helps sell, including carbon offset purchases.
By 2025 Upside reported that users had earned more than $1 billion in cumulative cashback and that more than $6 billion in annual commerce ran through the platform across roughly 100,000 retailers. The app reached 35 million consumers directly and through API partners, and frequent users averaged about $270 per year in earnings. Upside Pay, a feature launched at select retailers, delivers cashback instantly at the point of sale.
What is Upside Services Inc.?
Upside Services Inc. is a private Washington DC company that operates the Upside cashback marketplace, connecting consumers with brick-and-mortar retailers through personalized offers.
Who owns Upside?
Upside is owned by its founders Alex Kinnier and Wayne Lin alongside venture investors including General Catalyst, Bessemer Venture Partners, and Builders VC. It has no corporate parent.
Is Upside a public company?
No. Upside is privately held. Its last disclosed valuation was $1.5 billion from the April 2022 Series D.
When was Upside founded?
The company was founded in 2016 as GetUpside and rebranded to Upside in April 2022.
How does Upside make money?
Upside earns commissions from retailers when its platform drives measurable incremental sales, plus advertising revenue. Retailers pay for proven results rather than advertising impressions.
Where does Upside operate?
Upside operates exclusively in the United States, with offers redeemable at approximately 100,000 participating gas stations, grocery stores, restaurants, and convenience stores.
Upside has made sustainability a stated part of its model since its fuel origins. The company commits 1 percent of revenue to sustainability initiatives related to its areas of operation and purchases carbon offsets for emissions generated by fuel bought through its platform, a program it says neutralizes the carbon from those transactions.
As a private marketplace handling consumer purchase data, its ethical exposure centers on data use and offer transparency. The company is subject to standard US consumer protection requirements but has not faced documented regulatory action over its cashback mechanics.
No major regulatory action or scandal is on record against Upside. The category-level criticism that applies is skepticism about incremental-profit attribution: retailers pay Upside based on the platform's own measurement of which sales it caused, and independent verification of that attribution is limited. Consumer complaints center on modest effective rewards per transaction and on cashback rates that vary by user, which some view as opaque.
No direct competitors found in the same category. This could be because Upsideoperates in a unique market segment or we're still building our competitor database.
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