Zoho Corporation was founded in 1996 by Sridhar Vembu as a software development company in Chennai, India. The company initially focused on developing web-based applications and software solutions for businesses. Zoho recognized the potential of cloud computing and Software-as-a-Service (SaaS) business models early in the internet era.
In the early 2000s, Zoho launched its first major product, Zoho CRM, a cloud-based customer relationship management application. The product gained significant traction among small and medium-sized businesses seeking affordable CRM solutions. Zoho CRM's success established the company as a major player in the SaaS industry.
Following the success of CRM, Zoho expanded its product portfolio significantly, launching applications for accounting (Zoho Books), project management (Zoho Projects), human resources (Zoho People), and numerous other business functions. The company developed an integrated suite of applications serving diverse business needs.
Zoho expanded globally, establishing offices in the United States, Australia, Japan, and other countries to serve international customers. The company invested in research and development, maintaining a focus on product innovation and customer satisfaction. Zoho became known for its affordable pricing, comprehensive features, and strong customer support.
Throughout the 2010s and 2020s, Zoho has continued to expand its product offerings, investing in artificial intelligence, automation, and advanced analytics. The company has grown to serve millions of businesses globally while maintaining its private ownership structure and profitability focus.